InsideSales.com was the first to build dialer tools into a hosted CRM solution in 2004 and is the leader in productivity software for inside sales professionals. InsideSales.com also pioneered the field of lead response management, which is the ability to respond immediately and persistently to web-based leads to dramatically increase contact and qualification rates of leads.

InsideSales.com gained notoriety with it's landmark research with Sloan School at MIT and the Kellogg School of Management at Northwestern University on "How fast you should respond to web-based leads" in 2007.

Also of note, InsideSales.com is the only salesforce.com AppExchange vendor with their full PowerDialer technology now developed in the Native Force.com environment to run from within the Salesforce CRM. The Domino for Salesforce dialer is currently ranked the #5 most popular AppExchange application out of over 800 available.

Features:

1. Hosted PowerDialer helps make 350+ calls per day, typically helps reps to 8 hrs of work 2 to 2.5 hrs.
2. Leave a pre-recorded voice message with the click of a button.
3. Over 25 productivity enhancing "Power Tools" like voice messaging, email & fax templates, monitoring, recording, call transfer, and immediate response technologies built right in.
4. Webform callback allows web leads to be called in 8-10 seconds, increasing contact rates by over 700%.
5. Full integration into our lead management CRM or other CRM solutions like salesforce.com.
6. Designed specifically for B2B or complex B2C environments.
7. Predictive 2.0 algorithm actually predicts who & when to call to increase lead qualification and net sales.
8. InsideSales.com is the market leader in hosted dialer & CRM for inside sales professionals.
9. InsideSales.com has full process and product training and consulting as well as life-time support available.
10. Deeply discounted long distance with unlimited long distance usage packages available in both VoIP and TDM (higher quality) call packages available.

Why its useful:

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Prospectors can make 85 calls per hour, set 4-8 appts/day

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Leave voice messages with click of a button

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Multi-media communications with email, fax, voice messages, & calling

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Only dialer built just for B2B and higher end B2C

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First to integrate hosted dialers with CRM solutions like salesforce.com